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The Coverage of Our Limited Warranty

If you plan to hire a home improvement contractor, it is essential that you look for one who is fully licensed and insured. It is equally vital that you ensure that their products and services come with warranties. Warranties are there to protect you from being liable for product defects and poor services.

The Coverage of Our Limited Warranty

With Renewal by Andersen® of Long Island, you can have the peace of mind knowing that our products and services come with strong warranties that will protect you for many years. Let us discuss our warranties as well as this coverage.

Twenty (20) Year Limited Warranty for Glass

We provide doors and replacement windows in Massapequa that come with High-Performance™ Low-E4® glass that can make your home cozier. This insulated glass can reduce the heat that enters and leaves your home, lessening your reliance on your HVAC units and lowering your energy costs. They are warranted to be free from defects in manufacturing, materials, and workmanship for 20 years from the original date of installation.

They are also warranted not to develop, under normal use and conditions, any material obstruction of vision resulting from manufacturing defects. This also includes results from premature failure of glass or organic seal. Slight glass curves, minor scratches or other imperfections in the glass, which do not cause any problems on the product’s structural rigidity, are not covered by this Limited Warranty. The same applies if it does not significantly obscure normal vision.

Two (2) Year Limited Warranty on Installation

We offer windows installation in Massapequa that comes with a period of two years limited warranty from the original date of installation. Renewal by Andersen and other Andersen company brand products installed by an authorized dealer come with this protection. If your Renewal by Andersen window and door fail to perform based on our specifications due to faulty installation during this period, we will bring the workmanship up to our professional standards at no added cost to you.

This Limited Warranty on installation however, does not cover labor or services performed by anyone other than the original authorized installer. This also does not extend to the installation or repair of any finishing or other materials, which has been applied to or adjacent to the product after the original installation.

Ten (10) Year Limited Warranty For Components Other Than Glass

Our windows, which include casement, picture, and sliding windows in Massapequa, feature a patented frame composite called Fibrex®. It has the strength of wood and low-maintenance qualities of vinyl. The frames, as well as the sash of our windows, are warranted not to flake, rust, blister, peel, crack, pit, corrode, or rot under normal use for 10 years from the initial installation date.

The non-glass and non-Fibrex material parts of our windows and doors are warranted free from defects in manufacturing, materials and workmanship for a period of 10 years from the original date of installation. This includes, but is not limited to, parts such as locks, lifts, balance systems, hinges, handles, insect screens, and weather stripping.

We may elect to either repair or replace any defective Renewal by Andersen products or parts for you, at no cost during the coverage period.

Let Renewal by Andersen of Long Island provide you with products and services and help you enjoy the benefits of our strong warranties along the way. Call us today at (631) 206-6773 for more information about our warranties.

Reviews

"I was very impressed with Renewal by Andersen. They showed up in time and we received several follow up phone calls as the installation was being done as well as the sales representative stopping by to check in on the installation. The delivery/ installer was very professional. I would highly recommend Renewal By Andersen."

DARLENE CAREY | MASSAPEQUA, NY
February, 18

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